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Cancellation / Refund Policy for Online Training Courses
  • 5% of the course fees will be deducted as a cancellation fee for an online training (e-learning) course cancelled by a registered user within 12 hours of purchasing it from our web site and the balance amount will be refunded back to the registered user within 30 days of receipt of the cancellation/refund request.

  • 10% of the course fees will be deducted as a cancellation fee for an online training (e-learning) course cancelled by a registered user within 24 hours of purchasing it from our web site and the balance amount will be refunded back to the registered user within 30 days of receipt of the cancellation/refund request.

  • 15% of the course fees will be deducted as a cancellation fee for an online training (e-learning) course cancelled by a registered user within 48 hours of purchasing it from our web site and the balance amount will be refunded back to the registered user within 30 days of receipt of the cancellation/refund request.

    Please e-mail all your course cancellation requests to enquiries@mosaica-learning.co.uk

  • No refund will be provided for course cancellation requests received after 48 hours of purchasing a course from our web site