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IT Service Management

ITIL Online Training - ?Taking your career from good to great

  • IT Service Management (ITSM) and IT Infrastructure Libary (ITIL) qualifications are for people that work in medium to large IT department or for those aspiring to do so
  • Many organisations in both public and private sectors make ITIL Certification compulsory for their IT professionals - Mosaica Learning ITIL Training ensures that you will be
  • An ITIIL Certification proves your knowledge to current and future employers - leverage your next appraisal or stand out at your next job interview with official ITIL Certification
  • All of the IT Service Management qualifications offered by Mosaica Learning are internationally recognised with all course material Accredited by APMG
  • Multiple purchase discounts for employers - ideal for IT departments with modest budgets! Save Big with our Online Solutions?
  • Quick and?simple learning techniques?that cut away unnecessary theory?and get down to the actual practicalities in a truly engaging manner, reinforced by?Free Online Tests?to give you the confidence at each stage of the course
  • For Experienced IT Professionals - gain Professional Development Units?(PDU's)?in a cost-effective and convenient way
The Following online Courses are designed to help you get started with IT Service Management.
Course Name 24 / 7 Expert Support 2 Free Practice Tests Online PDU's Exam Included Duration Of
Course Access
Price More Info
ITIL Foundation 30 30 Days £ 125.00 Read More
ITIL Intermediate OSA 30 30 Days £ 135.00 Read More
ITIL Intermediate CSI 30 30 Days £ 135.00 Read More
ITIL Intermediate PPO 30 30 Days £ 135.00 Read More
ITIL Intermediate RCV 30 30 Days £ 135.00 Read More
ITIL Intermidiate SD 30 30 Days £ 135.00 Read More
ITIL Intermediate SO 30 30 Days £ 135.00 Read More
ITIL Intermediate SOA 30 30 Days £ 135.00 Read More
ITIL Intermediate SS 30 30 Days £ 135.00 Read More
ITIL Intermidiate ST 30 30 Days £ 135.00 Read More

ITIL Online Training Courses available from Mosaica Learning


ITIL is the world?s most recognised system for approaching IT project management, and the ITIL Foundation course aims to teach all students the basic tenets and terminology of this approach, as well as how the different aspects link to each other.The innovative training and expert tutors provided by Mosaica Learning will ensure that all students finish this course with a high understanding of the material taught and the ability to progress on to a number of other ITIL courses in the areas they are interested in.

ITIL Intermediate Service Lifecycle Module Online Training

Note: ITIL Intermediate Service Lifecycle and Capability online training courses:
All our ITIL Foundation, ITIL Intermediate Service Lifecycle and ITIL Intermediate Service Capability online training modules are available along with their respective Exams.? We impart online training for all ITIL Intermediate Lifecycle and Capability Modules
ITIL Intermediate Lifecycle: Service Strategy (SS), Service Design (SD), Service Transition (ST), Service Operation (SO), Continual Service Improvement (CSI).

ITIL Intermediate Capability: Service Offerings and Agreements (SOA), Release, Control and Validation (RCV), Operational Support and Analysis (OSA), Planning, Protection and Optimization (PPO)

More reasons to Choose Mosaica Learning ahead of the Competition?

Learning at your speed with Mosaica Learning is a far richer and rewarding learning experience.Industry leading Trainers sharing years of valuable knowledge?gained in real-life work environments and refined through years of training?and coaching

High Pass Rates

Numerous studies have proven again and again that one of the reasons for low pass rates in classroom based learning is because the lack of time the trainer spends in explaining critical subject matter due to the lack of ?classroom time? available

It is Impossible to personalise a course where there are more than 5 learners on a course. Most courses will have 10 plus learners if not more, this means the course is less personalised to meet your needs, and thus you do not get value for your money

Learning at your own speed with Expert Help on Tap

So when we say learning at your own speed, we mean:

  • Pausing for thought
  • Critical thinking
  • Being able to play back to confirm what the trainer explained
  • This is especially true for a technical course and is likely to happen many times in the learning process.

You will have the luxury to confirm or ask any questions to our friendly experts by live chat, email or phone should you still not understand any parts of the course or have general questions or queries.

Learning at your own speed does not mean taking months or years to finish a course as this would be a waste of your money and time.

Combining the best of both worlds

A major advantage of online learning is that trainer or teacher does everything that he/she would in a classroom but you have control over the pace of learning. You can pause, playback, think, take a break, make a coffee, refresh yourself and keep motivated by the stimulating way our expert trainers take you through your learning cycle. Online learning has many higher pass rates than traditional classroom learning for this reason.

It is Interactive and Social

Most people would think that distance learning restricts students to interact with one another.The truth is actually the opposite - eLearners interact with fellow students from all over the globe via blogs and moderated discussion boards. A great way to add to your professional network by building relationships on shared interests